Terms of Service
Last Updated: April 2025
These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.
By visiting our site or using our services, you agree to be bound by these Terms.
If you do not agree, please discontinue use immediately.
1. Acceptance of Terms
By accessing or using our website, submitting information, or entering into a service agreement with us, you confirm that you have read, understood, and agreed to these Terms.
2. Use of Our Website
You agree to use our website for lawful purposes only. You must not:
- Attempt to disrupt or compromise the website’s functionality
- Use automated scripts, bots, or crawlers without permission
- Try to gain unauthorized access to the website, servers, or networks
- Use the site to transmit harmful or malicious content
We reserve the right to restrict or terminate access for any misuse.
3. Service Agreements
Any services we provide — including digital services, consulting, development, marketing, staffing, or support — are governed by separate written agreements, proposals, or contracts.
In case of conflict between these Terms and a signed service agreement, the signed agreement will take precedence.
4. Intellectual Property
All content on this website — including text, graphics, images, logos, layouts, and digital assets — is owned or licensed by us and protected by copyright laws.
You may not copy, reproduce, distribute, or modify our content without written permission.
5. User Content
If you submit content such as files, project details, or messages, you grant us permission to use that content solely for the purpose of delivering services to you.
You are responsible for ensuring the information you provide is accurate, lawful, and does not infringe on any third-party rights.
6. Payments & Billing (If Applicable)
For paid services:
- Payment terms will be stated in your proposal or agreement.
- Invoices must be paid within the specified timeframe.
- Late payments may result in delayed work, suspension of services, or additional fees.
We reserve the right to adjust pricing at any time for future projects.
7. Confidentiality
We treat all client information, documents, strategies, and data as confidential.
We do not share your information with third parties except:
- When required to provide the contracted services
- When legally required
- When you provide written permission
Likewise, clients agree to keep our internal processes, pricing, and intellectual property confidential.
8. Third-Party Tools & Services
We may use third-party platforms such as hosting providers, analytics tools, CRM systems, or communication software.
We are not responsible for:
- Their service interruptions
- Their performance
- Their policies or data practices
Your use of those tools may be subject to their own terms and conditions.
9. Limitation of Liability
To the maximum extent allowed by law, we are not liable for:
- Indirect, incidental, or consequential damages
- Loss of revenue, profits, data, or business opportunities
- Issues caused by third-party tools or service providers
- Delays or failures due to circumstances beyond our control
Your sole remedy for dissatisfaction with our website is to stop using it.
10. Disclaimer of Warranties
Our website is provided “as is” and “as available.”
We make no warranties regarding:
- Accuracy or completeness of content
- Uninterrupted or error-free operation
- Suitability of any information for a specific purpose
Use the site at your own discretion and risk.
11. Termination
We may suspend or terminate access to the website at any time for:
- Violation of these Terms
- Harmful or suspicious activity
- Legal or security reasons
Termination of access does not affect any existing service agreements.
12. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Any disputes must be resolved through the appropriate courts in Fort Worth, Texas.
13. Changes to These Terms
We may update these Terms periodically.
Changes will be posted on this page with the updated date above.
Your continued use of the website constitutes acceptance of the revised Terms.
14. Contact Us
If you have questions about these Terms of Service, contact us:
Phone: (817) 900-8030
Email: info@touchstonebpo.com
Address: 9800 Hillwood Parkway, Suite 140
Fort Worth, Texas 76177
